You can book online through our website or call our customer service team to make a booking over the phone. A deposit of 10% is required to secure your place. You can pay the remaining amount up to 35 days before departure.

No, your deposit paid at the time of booking is non-refundable. Our terms and conditions can be viewed online.

As soon as your payment has been processed by our accounts team, we will send you a confirmation email. Please note this may take up to 5 working days, depending on your method of payment.

This means that the specific date for the tour you want is currently fully booked so you will have to consider an alternative date or contact us for planning a private tour to fit your dates.

The price shown on the website for your departure date on the day you book is the price you will pay. As soon as you book and pay your deposit you will secure this price without an increase in the price.

No, international flights to/from Egypt is excluded from the tour price, however the airport pick up and transfer are included in the tour price. You must send us your flight details in order to secure your airport pick up.

The tour price includes the services mentioned in the "Tour includes" section on every tour page. The tour price mainly covers accommodation; transportation; guide service; breakfasts; sightseeing activities and some other inclusions depending on your itinerary (i.e. felucca or Nile cruise etc). Please refer to the tour page on the website where a full breakdown is given.

We do package tours as per client’s request.

Yes, we can tailor a tour package to your needs that could cover all over Egypt, Jordan and Palestine/Israel.

We don’t charge any local payment unlike other companies. Please check our pre departure information to get an idea of how much money you will need during the trip and the optional Extra.

There are no main vaccinations required before traveling to Egypt, but please consult your travel agent or doctor to find out which vaccinations are required. If you suffer from any form of illness, be sure to have an adequate supply of medicines before your departure date.

Timeless Egypt will serve your airport pick up and airport transfer no matter what time you arrive or depart; booking extra days before or after the tour with us does not effect this. Simply send us your flight details and we will arrange for your airport pick up and airport transfer.

We use a mix of 3 and 4 stars hotels; clean linen and towels are always included. Please refer to the specific pre-departure information (of your tour) for further details.

We offer twin sharing accommodation in all of our tours. If you are a single traveler, you will be roomed with a fellow traveler of the same gender unless you select the single supplement option. You can select this option at the time of booking or you can email us and we will add this to your booking.

The average age in the groups of our tours is between 20 and 45 years of age. However we most definitely welcome “older travelers” who are still young at heart! A positive attitude and an open mind are more important than a number!

Yes, children are allowed, and with discount, while accompanied with their parents. Please refer to the price information on our website for your specific tour.

Certain nationalities require pre-arrival visa while others obtain visa upon arrival; it is your responsibility to contact the relevant embassy to confirm your visa requirement(s).

Timeless Egypt can provide travelers who require visas with visa support documents upon request. Please note that you are required to pay for your tour in full in order to receive the documents; this is an embassy/consulate requirement by law. Once you have received confirmation that your booking has been paid in full, you can request your visa support documents by emailing info@timelessegypt.com. Please allow up to 72 hours before receiving these documents.

Please allow sufficient time to complete the visa process time (at least 4 weeks). Should your visa application be unsuccessful, you will be able to change or cancel your tours although standard terms and conditions (and therefore fees) will apply. Please look at our terms and conditions (changes by you and cancellation) sections.

Due to weight and space limitations, you are allowed to bring one piece of luggage weighing up to 20kg and one small bag for hand luggage. Please bear in mind that it is required that you carry your own luggage (e.g. into hotels and up to your room if hotels don’t have lifts).

No, we do not have these facilities. For security reasons you will be required to keep your belongings with you at all times. Please keep this in consideration when you are deciding what to bring.

You will find a link to the meeting letter, pre departure information and optional excursions for your tour on this page of the website.

Yes, we can. Pre and post tour accommodation is available to book on all of our tours to give you the chance to explore more at your own leisure. Should you wish to add pre or post tour accommodation to your tour, simply select this option when making a booking or email us to add this to your existing booking: info@timelessegypt.com

We do not provide flight bookings, but your airport transfer is included in the tour price.

We will try our best to cater for your request. Before the tour starts you will receive an email from us requesting your dietary requirements and we’ll forward this to the hotels. There is always vegetarian option which is a meal without meat. We try as much as we can to offer you the traditional local cuisine since we can’t cater to specific cuisines.

The weather in Egypt is warm from March to May; hot from June to the end of September and cool from October to February. Wearing light coats or a jumper  is prefered by travelers here. As a general rule you will need your passport; visa (if required); comfortable shoes (due to the many walking tours on our trips); swimming suit; sunglasses; sun cream; a spare memory card and adapter for the camera and a watch or alarm clock. Please refer to your tours specific pre- departure information for further details.

If you are an adventurous type, the Nile Feluccas is for you. It is a simple sailing boat without onboard facilities yet it still makes a wonderful and relaxing experience on the Nile when board games (i.e. cards, chess, etc) and music are brought with you.

Please refer to the optional excursions letter on our website for more details regarding your tour.

It is entirely up to you, but we don’t recommend carrying large amounts of cash. You can come equipped with local currency or change money as you go. There are also ATM’s near most of our hotels and resorts where you can withdraw cash. If you intend to do this then make sure that your card issuer is aware that you will be travelling.

This is up to you and will vary depending on how much wish to spend on snacks, drinks, souvenirs etc. We don’t include entrance fees to attractions and museums. We do, however, provide you with free time to see everything you want and our tour leaders will have all the information on pricing and locations so you can manage your own budget. Please refer to your tours specific pre-departure information for further details.

We believe the best way to get to the heart and soul of a city, or historic site, is on foot whilst surrounded by the people and the culture; this is why we walk through most of the destinations that we visit.

Yes, Egypt is a safe place to travel to. You should have a safe and pleasant trip as many tourists do each year. Regardless of where you travel, you need to take care of your belongings when in crowded tourist areas just as you would anywhere else in the world. Your tour leader will be available to offer local advice on each area you visit. The foreign & commonwealth office (FCO0 www.fco.gov.uk ) provides travel advice for each destination we visit; each country has a summary and general information as well as advice on safety & security, local laws & custom, entry requirements and health.

Unfortunately you will be unable to continue the tour if you require a visa in order to travel. Your passport is an essential travel document and should be kept safe at all times.

Generally we like to make an early start so that you can spend more time at each destination; this can be arranged by your guide. There will also be days for your leisure time.

While we fully understand that some nationalities are not accustomed to tipping, this is a normal part of culture in many of the countries we visit. Tipping has become an increasingly accepted practice in all areas of the service industry, but particularly in restaurants, bars, hotels and taxis worldwide. Tipping is a way of life in Egypt and many workers in Egypt depend on tips for their main income; this is a normal part of culture in Egypt and can be infuriatingly persistent. Timeless Egypt collects $3 (US) per day per person to cover tipping for services provided during the tour (e.g. drivers, waiters, bell men/ porters, hotel staff, etc). We will collect the tipping in advance to avoid unnecessary hassle during the tour; bear in mind that the ($4 US per person/perday) tipping for the tour guide is not inlcuded.

Our tour leaders come from all walks of life with different backgrounds and interests. They are all confident and passionate in making the most out of your Timeless Egypt tour, and they are extremely knowledgeable of the destinations that they work in.

From Cairo to Aswan: 12-14 hours (the driving distance is about 855Km).

From Luxor to Hurghada: 4-6 hours (the driving distance is about 300km).

From Hurghada to Cairo:  5-7 hours (the driving distance is about 455km).

The traveling hours are subject to change depending on security check points and/or ‘short breaks/stops.”

 
There is always a chance to upgrade to an 80 minute internal/local flight (for 150GBP) instead of the overnight bus/ train ride from Cairo to Aswan and the bus ride from Hurghada to Cairo.

Yes, there is an 80-minute internal/local flight option for GBP 150 instead of the overnight bus/train journey from Cairo to Aswan or the bus journey from Hurghada to Cairo.